The WFM Zombie Syndrome: Is Your Plan Eating Your Efficiency?
Is your Workforce Management plan alive and kicking, or is it just a reanimated corpse?
In this episode, I break down "The WFM Zombie Syndrome"—a dangerous state where mindless copy-pasting replaces the art and science of WFM.
We dive into how to identify "Patient Zero" in your team, the difference between competency and willingness issues, and the "cure" that turns managers into true WFM leaders.
If your schedules are mismatched and your FTE allocations are skewed, it’s time to stop treating the symptoms and find the cure.
Key takeaways include:
- How to spot the "Patient Zero" infecting your rosters.
- Why the WFM team needs WFM principles applied to themselves.
- The 3 traits of a WFM Leader: Interpersonal, Informational, and Decisional.
Ep 12 The Zombie Syndrome
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