19
Jun
The Island Outpost: Navigating the WFM Seas
The world of operations isn't just noisy—it’s chaotic. If you’re tired of drowning in data
1 min read
Podcast
13
Feb
The WFM Zombie Syndrome: Is Your Plan Eating Your Efficiency?
Is your Workforce Management plan alive and kicking, or is it just a reanimated corpse?
In this episode, I break
1 min read
11
Dec
Maybe WFM or Definitely WFM?
This episode looks at WFM from a different perspective - does Ops really need a team of people to build schedules,
1 min read
08
Nov
Starting and Growing Your Career in WFM - Based on a true story
This episodes covers a different side of working in WFM - not what’s seen on the Job Spec, not the
1 min read